Thank you for shopping at PhysioSunit. This policy explains how returns, refunds, and replacements are handled for both digital products and Print-on-Demand (POD) physical items.
1. Digital Products (Non-Refundable)
1.1 No Returns or Cancellations
All digital products—including downloadable PDFs, exercise charts, guides, and handouts—are delivered instantly after payment.
Because digital files cannot be returned, we cannot offer refunds or cancellations once the order is completed.
1.2 Exceptions
A refund may be issued only if:
- You were charged twice for the same product
- You received a corrupted or incorrect file
- A technical issue on our side prevented access to your download
To request support, contact us at:
📧 sunitekka@physiosunit.com
Please include your order number and describe the issue clearly.
2. Order Cancellation
2.1 Digital Products
Cannot be cancelled once the download link is issued.
3. Contact Us
For any return, refund, or product-related concerns, contact:
📧 sunitekka@physiosunit.com
We aim to respond within 48 hours.
